Title: Join Steele Auto Group as a Client Care Team Lead

Are you a motivated leader with a passion for customer service and team development? Steele Auto Group is seeking a dynamic Client Care Team Lead to join our growing team. Based remotely with occasional travel to Atlantic Canada dealerships and our Client Contact Center in Halifax, this role offers the perfect blend of leadership and operational duties.

As a Client Care Team Lead, you'll oversee daily operations, support a team of customer service representatives, and ensure that performance goals are met or exceeded. Your focus will be 70% on team development and leadership, guiding and mentoring call center agents to achieve their best. The remaining 30% of your time will be dedicated to operational efficiency, ensuring high levels of customer satisfaction and quality service standards.

This opportunity offers a progressive call center environment with no weekends, evenings, or overnight shifts! Working Monday to Friday from 8:00 am to 5:00 pm, you'll enjoy a competitive compensation package, including a base wage, position premium, and bonus, with total cash compensation ranging from $40,000 to $50,000.

Steele Auto Group provides flexible health and dental plans, enhanced benefits, retirement savings plans with employer match, and opportunities for career growth and advancement. Join a safe, inclusive, and dynamic work environment where employee success is valued and rewarded.

Ready to take the lead? Contact us today at (778) 581-8679 to learn more about this exciting opportunity and apply to make a significant impact on our Call Center team!